Frequently Asked Questions

• How did MTI get it’s start as a manufacturer of medical equipment?

  Watch this exciting video on how MTI got started.
• Where is MTI’s equipment made?

  All of MTI’s equipment is manufactured in Salt Lake City, Utah, USA in our state of the art 50,000 sq. foot manufacturing facility.

• Where can I see MTI’s equipment?

  Our main display room is located at 3655 W Ninigret Drive, Salt Lake City, UT 84104-6572, USA.  However, we regularly attend meetings throughout the year.  See the News/Announcement section of this website to see our upcoming meetings.

• Does MTI have other upholstery, laminate, stainless steel or solid surface colors available beyond our standard colors?

  Yes, we can special order from many different upholstery, laminate, stainless steel or solid surface manufacturers.  However, if you choose, you may send your own special material to our manufacturing facility.  We also will do special foams such as memory foam.

• How can I purchase MTI equipment?

  Contact Sales for details. US and Canadian customers call us at (800) 924-4655, International customers call us at +1 (801) 875-4999, email us at [email protected] or click here to fill out a form for a member of our sales team to contact you.

• Does MTI equipment meet requirements for the ADA Section 44 ADA Tax Credit?

  Yes, however please consult your tax advisor for professional advise regarding the ADA Section 44 Tax Credit, since presently there is an unresolved difference of opinion regarding the availability of a ADA Section 44 Tax Credit for purchases of medical equipment.  However, MTI believes that a disabled access credit may be available to medical practices that have purchased MTI power table(s)/chair(s), because they enable such practices to facilitate access by disabled individuals.  Click here to download a handout that explains the ADA Section 44 Tax Credit and Section 179 Accelerated Depreciation.  This handout will also calculate an estimated cost of your MTI chair or table by using these two tax benefits.

• What requirements does a practice need to meet in order to use the ADA Section 44 Tax Credit?

  To qualify, the practice must meet at least one of the following qualifications:
  1.    Annual gross receipts of the practice do not exceed $1,000,000.
  2.    The practice employs no more than 30 full-time employees during the taxable year before the taxable year in which the credit is elected.

  For more info Click Here.

• Does MTI equipment quality for the Section 179 Accelerated Depreciation tax deduction?

  Yes, since the purchase of all MTI equipment, including cabinetry, is considered removable equipment, you many take the tax deduction under Section 179. Click Here to download a handout that explains the Section 179 Accelerated Depreciation and Click Here for the ADA Section 44 Tax Credit.  This handout will also calculate an estimated after tax cost of your MTI chair or table using these two tax benefits.

• Is MTI equipment CSA Approved?

  Yes, MTI’s equipment is CSA approved CAN/CSA C22.2 60601-1. Our Canadian Medical Device Establishment License is available upon request.

• Does MTI have an FSS (Federal Supply Schedule) contract?

  Yes, contact sales for details. US and Canadian customers call us at (800) 924-4655, International customers call us at +1 (801) 875-4999, email us at [email protected] or click here to fill out a form for a member of our sales team to contact you.

• Does MTI equipment have the UL/CSA approval?

  Yes, most of MTI’s equipment is listed to Safety Standards for Medical Electrical Equipment UL 60601-1, CSA-C22.2 60601-1, and IEC 60601-1.

• What is MTI’s warranty?

  Generally MTI’s warranty is 1 year from shipment date for parts and labor, however the warranty may change per product. See product’s User Manual for warranty details.

• What is MTI’s return policy?

  All returns must be authorized by MTI, Inc. by issuance of an RMA number.  In certain circumstances, a restocking fee will be charged.  Special order items and electrical components are generally not accepted for return. For more information about MTI’s return policy, please contact Technical Support.

  US and Canadian customers call us at (877) 875-4990, International customers call us at +1 (801) 875-4990, email [email protected] or click here to fill out the Technical Support form for a member of our Technical Support team to contact you.

• Why has MTI placed a Proposition 65 warning in its product manuals?

  Proposition 65, also known as the Safe Drinking Water and Toxic Enforcement Act is a California law passed by direct voter initiative in 1986. Proposition 65 is intended to help Californians make informed decisions about protecting themselves from exposure to chemicals known to the State of California to cause cancer, birth defects and/or other reproductive harm. Proposition 65 requires the State to publish a list of these chemicals which now includes approximately 900 substances. The list, which must be updated annually, includes a wide variety of substances, such as dyes, solvents, drugs, food-additives, and by-products of certain processes. The list includes consumer products such as aspirin, essential nutrients such as selenium and vitamin A, and materials such as nickel, sawdust, and vinyl that can be found in many everyday items.

  Businesses must provide a warning if any of the listed chemicals are present in their products unless they can demonstrate that the exposure does not exceed the “no significant risk level” requirement of Proposition 65.

  Businesses post Proposition 65 warnings because they have either determined that chemicals present in their products would exceed the “no significant risk level”, or because they have chosen to provide a warning solely because of the presence of listed chemicals in the product without attempting to evaluate the exposure levels. Performing a risk assessment to evaluate whether a warning would be required would be beyond the resources available to most companies. MTI has elected to provide the warnings because it is aware that one or more of the listed chemicals may be present but has not performed the extensive studies that would be required to assess the exposure level. Although MTI’s products may pose a negligible exposure risk, we decided it would be prudent to provide the Proposition 65 warnings.

  For further information about California’s Proposition 65, please visit https://www.p65warnings.ca.gov/.