During times of uncertainty and cost concerns, people often consider purchasing used exam chairs to save money. While refurbished equipment may offer initial cost savings, closer examination often reveals the long-term value is less favorable than anticipated – especially when factoring in reliability, maintenance, and support.

Below, we break down the pros, cons, and key considerations for both new procedure chairs and used exam chairs, so you can make the best decision for your clinic.

Regardless of whether you’re buying new or used, the most important thing you can do is work with an established, professional supplier. A reputable vendor can walk you through the right model for your needs, stand behind their equipment, and provide honest answers about warranties, features, and availability. Choosing wisely here will reduce the risk of future maintenance issues or poor customer support.

Pros:

• Latest Features & Technology: New models often include advanced positioning, programmable memory, and integrated accessories for specific procedures.
• Manufacturer Warranty: Most new exam chairs include comprehensive warranties and service agreements.
• ADA Compliance & Safety Standards: Modern chairs are built to meet updated accessibility and patient safety guidelines.
• Customization Options: Choose colors, upholstery, and accessory packages that match your clinic’s aesthetic and workflow.
• Workflow Improvements: Standardizing new chairs across rooms supports consistency and efficiency in daily operations.
• Tax Incentives: New equipment qualifies for Section 179 Accelerated Depreciation, which provides a tax write-off in the first year the expense occurs.
• Tax Credit: For ADA-compliant exam chairs, you may qualify for up to a $5,000 tax credit.
• Lower Total Cost of Ownership: Reduced risk of breakdowns, lower maintenance, and longer lifespan often result in lower total cost over time.

Cons:

• Higher Upfront Cost: New procedure chairs can be a significant investment, especially when outfitting multiple exam rooms.
• Longer Lead Times: Depending on demand and customization, new chairs may take longer to obtain.

Pros:

• Cost Savings: A used procedure chair is typically less up front than a new model, which can be important for budget-conscious clinics or new practices.
• Immediate Availability: Many refurbished exam chairs are in stock and ready to ship, minimizing downtime.
• Match Existing Office Designs: Purchasing refurbished exam chairs can be the right choice if your office needs to match existing equipment or current office designs.

Cons:

• Limited Warranty (or None): Some used chairs come with minimal or no warranty, which may lead to unexpected repair costs.
• Outdated Features: Older chairs may lack current ADA compliance, specialty attachments, or programmable functionality.
• Hidden Wear & Tear: Without a professional inspection, you may miss signs of damage to upholstery, motors, or controls.
• Parts Availability: Many manufacturers discontinue replacement parts after 7–10 years, which can make servicing an older model difficult and expensive.

• You want the latest features and long-term peace of mind.
• Your clinic sees high patient volume and needs maximum reliability.
• You require ADA compliance or procedure-specific features.
• You want warranty protection and service support, reducing maintenance costs.
• You’re seeking tax advantages, including accelerated depreciation and credits.

• You’re working within a tight startup or short-term expansion budget.
• You want to purchase a chair that matches others in your office, and it is no longer in your supplier’s new production offering.
• You need an immediate or temporary solution and understand the compromises that come with meeting this need.